Privacy Policy

Information We Collect

The information we collect depends on how you interact with EINNO. We collect information necessary to provide our products, process orders, respond to customer requests, and improve your experience with our Website.

Information You Provide to Us

When you purchase products, contact customer support, subscribe to communications, or interact with EINNO, we may collect information such as your name, email address, phone number, billing address, shipping address, payment details, order information, and information included in your communications with us.

This information allows us to process purchases, arrange delivery, provide order updates, and support your customer experience.

Information Collected Automatically

When you visit our Website, we may automatically collect information about your device and browsing activity, including your IP address, browser type, device information, operating system, pages viewed, links clicked, referring websites, and Website interactions.

We use this information to improve Website performance, maintain security, and understand how visitors use our Website.

How We Use Information

EINNO uses personal information to operate our business, provide products and services, and improve customer experiences.

• Process and fulfill orders
• Provide shipping updates and customer support
• Handle returns, exchanges, and product requests
• Improve Website functionality and shopping experience
• Analyze customer preferences and Website usage
• Communicate product updates and promotions when permitted
• Prevent fraud and protect Website security
• Meet legal requirements

EINNO WellMotion Stand does not include connected software, an application, or tracking functionality. Therefore, EINNO does not collect workout performance data, biometric information, health information, or movement data from the product.

Cookies and Tracking Technologies

EINNO and our service providers use cookies and similar technologies to improve Website functionality, analyze visitor behavior, and measure marketing performance.

Cookies may help us remember preferences, understand Website traffic, improve services, and provide relevant communications.

You may manage cookies through your browser settings. Disabling cookies may affect certain Website features.

Payment and Order Processing

Payments made through EINNO are processed securely through third-party payment providers. EINNO does not store complete payment card information.

We may store transaction information such as order details, purchase history, and shipping information to fulfill orders, provide support, and maintain business records.

Third-Party Services

EINNO works with trusted third-party providers that support our business operations, including payment processors, shipping partners, analytics providers, marketing platforms, and customer service tools.

These providers may access information only when necessary to provide services on our behalf.

Marketing Communications

With your permission, EINNO may send promotional emails, product updates, special offers, and brand information.

You may unsubscribe from marketing communications at any time by following the instructions included in those messages.

Data Security

EINNO takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure.

Data Retention

EINNO retains personal information only as long as necessary to provide services, complete transactions, maintain business records, resolve disputes, and comply with legal obligations.

Privacy Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, deletion, or information about how your data is used.

To exercise your privacy rights, please contact EINNO using the information below.

California Privacy Rights

California residents may have additional privacy rights, including the right to know what personal information is collected, request deletion, request correction, and opt out of the sale or sharing of personal information.

EINNO does not sell personal information.

International Users

If you access EINNO from outside the United States, your information may be processed and stored by EINNO or our service providers in countries where they operate.

Children's Privacy

EINNO products and services are not intended for children under 13 years old. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

EINNO may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.